Frequently asked questions
Is Glintsy jewelry waterproof?
Pieces marked Waterproof are made to handle water, sweat and daily wear — shower, swim and work out without taking them off. Browse them all in our Waterproof Jewelry collection.
Is it safe for sensitive skin?
Yes. We focus on hypoallergenic, nickel-free materials that are gentle on sensitive skin. If you have a specific metal allergy, check the material details on the product page or contact us before ordering.
How do I keep my jewelry shiny?
Put your jewelry on after lotions, perfume and hairspray, wipe it with a soft dry cloth after wearing, and store pieces separately. See our Jewelry Care guide for more tips.
How long does shipping take?
Orders are processed within 1–3 business days. US Priority Shipping takes 3–5 business days and Express takes 1–2 business days. Full details are on our Shipping Information page.
Can I return or exchange my order?
Yes — unworn items in original condition can be returned or exchanged within 30 days of delivery. Visit Returns & Exchanges to get started.