FAQ

Frequently Asked Questions

Is Glintsy jewelry waterproof?

Pieces marked Waterproof are made to handle water, sweat and daily wear. You can find them all in our Waterproof Jewelry collection. Each product page lists its material details.

Will my jewelry tarnish?

Our waterproof and tarnish-free pieces are designed to keep their shine with everyday wear. To keep every piece looking its best, see our Jewelry Care guide.

Is it safe for sensitive skin?

We focus on nickel-free, hypoallergenic materials. If you have a specific metal allergy, please check the material details on the product page or contact us before ordering.

How long does shipping take?

Orders are processed within 1–3 business days. Delivery times depend on your location and chosen shipping method — see our Shipping Information page for details.

Can I track my order?

Yes. As soon as your order ships, you'll receive an email with your tracking link.

Can I return or exchange an item?

Yes — please see our Returns & Exchanges page for the full process.

Do you ship internationally?

We ship to the United States, Canada, the United Kingdom, Australia and many countries across Europe and the Middle East. Available shipping options are shown at checkout.

How can I contact you?

Send us a message through our Contact page and our team will get back to you as soon as possible.